Privacy Policy

Effective Date: March 15, 2025 | Last Updated: March 15, 2025

Our Commitment to Your Privacy

At RebootInnovate, we understand that your personal information is valuable and deserves protection. This privacy policy explains how we collect, use, store, and safeguard your data when you engage with our capital budgeting education services.

We operate in compliance with Indonesia's data protection regulations, including Law No. 27 of 2022 on Personal Data Protection (UU PDP), while maintaining international best practices for data security and privacy protection.

This policy applies to all interactions with RebootInnovate through our website, educational programs, consultations, and related services. By using our services, you acknowledge that you have read and understood this privacy policy.

Information We Collect

Personal Information You Provide

When you register for our programs or contact us, we collect information that you voluntarily provide, including your name, email address, phone number, company details, and professional background. This information helps us customize our educational content to your specific needs in capital budgeting and financial planning.

Contact Information

Name, email, phone, address

Professional Details

Company, job title, industry

Educational Records

Course progress, assessments

Communication Data

Emails, support requests

Automatically Collected Information

Our website automatically collects certain technical information to improve your learning experience. This includes your IP address, browser type, device information, and how you navigate through our educational content. We use this data to optimize our platform performance and understand which topics are most valuable to our students.

Educational Performance Data

As you participate in our capital budgeting courses, we track your progress, quiz results, and engagement with different modules. This information helps us provide personalized feedback and improve our curriculum based on real learning outcomes.

How We Use Your Information

Your information serves several important purposes in delivering quality financial education. We use your contact details to send course materials, schedule consultations, and provide updates about new capital budgeting resources that might interest you.

Your professional background helps us tailor examples and case studies to your industry context. For instance, if you work in manufacturing, we might focus on equipment investment decisions, while service industry professionals receive content about capacity expansion and technology investments.

We analyze learning patterns across our student base to identify which teaching methods work best for different concepts. This aggregate analysis helps us refine our approach to explaining complex topics like net present value calculations and risk assessment techniques.

Your feedback and course evaluations directly influence curriculum updates. When students consistently struggle with certain topics, we develop additional resources and alternative explanations to improve comprehension.

Marketing Communications

We may send you information about new courses, webinars, or resources related to capital budgeting and financial analysis. You can opt out of these communications at any time using the unsubscribe link in our emails or by contacting us directly.

When We Share Your Information

RebootInnovate does not sell your personal information to third parties. We only share your data in specific, limited circumstances that directly support your educational experience or comply with legal requirements.

Service Providers

We work with trusted technology partners to deliver our online education platform. These companies provide services like video hosting for our lectures, email delivery for course materials, and payment processing for program fees. All service providers are bound by strict confidentiality agreements and can only use your data for their specific assigned tasks.

Educational Partners

Occasionally, we collaborate with industry experts or other educational institutions to enhance our curriculum. In these cases, we may share aggregated, anonymized data about learning outcomes or student feedback, but never individual personal information without explicit consent.

Legal Requirements

We may disclose personal information when required by Indonesian law or regulation, or when necessary to protect the rights and safety of our students, staff, or the public. Any such disclosure will be limited to the minimum information necessary to comply with the legal requirement.

Your Privacy Rights

Under Indonesian data protection law, you have several important rights regarding your personal information. We're committed to helping you exercise these rights in a straightforward, timely manner.

Access Your Data

Request a copy of all personal information we hold about you, including course records and communication history.

Correct Information

Update or correct any inaccurate personal information in our records at any time.

Delete Your Data

Request deletion of your personal information, subject to certain legal and operational requirements.

Limit Processing

Restrict how we use your data while maintaining your access to educational services.

Data Portability

Receive your personal data in a structured format that you can transfer to another service provider.

Withdraw Consent

Withdraw your consent for certain data processing activities without affecting other services.

How to Exercise Your Rights

To exercise any of these rights, contact us at [email protected] with your specific request. We'll respond within 30 days and may need to verify your identity to protect your information from unauthorized access.

If you're not satisfied with how we handle your privacy request, you have the right to file a complaint with Indonesia's data protection authority or seek resolution through other legal channels available to you.

How We Protect Your Information

Protecting your personal information is a fundamental responsibility we take seriously. Our security measures combine technical safeguards, administrative procedures, and physical protections to create multiple layers of defense for your data.

Technical Safeguards

All data transmission to and from our platform uses SSL encryption to prevent interception. Our servers employ advanced firewall protection and intrusion detection systems that monitor for unauthorized access attempts. Personal information is stored in encrypted databases with access restricted to authorized personnel only.

Administrative Controls

Our staff receives regular training on data protection best practices and privacy requirements. We maintain detailed access logs and conduct regular security audits to identify and address potential vulnerabilities. Only team members who need access to personal information for their specific job functions are granted such access.

Data Backup and Recovery

We maintain secure, encrypted backups of all educational records to prevent data loss while ensuring that backup systems maintain the same security standards as our primary systems. Our disaster recovery procedures ensure continuity of your educational progress even in unexpected circumstances.

Despite our comprehensive security measures, no system is completely immune to all potential threats. We continuously update our security practices to address emerging risks and maintain industry-standard protection for your information.

How Long We Keep Your Information

We retain your personal information only as long as necessary to provide educational services, comply with legal obligations, and support legitimate business interests. Different types of information have different retention periods based on their purpose and regulatory requirements.

3Y

Course Records

Educational progress and certificates retained for 3 years after program completion

7Y

Financial Records

Payment and billing information kept for 7 years per tax regulations

2Y

Marketing Data

Communication preferences maintained for 2 years after last interaction

Active Account Management

While you maintain an active account with us, we retain your basic profile information and course history to provide personalized service and track your learning progress. You can request immediate deletion of your account and associated data at any time, though this may affect your access to previously completed course materials.

Legal and Regulatory Requirements

Some information must be retained longer to comply with Indonesian business regulations, tax requirements, or potential legal proceedings. In these cases, we limit access to such information and use it only for the specific legal purpose requiring retention.

International Data Transfers

As a technology-enabled education provider, some of our systems and service providers operate outside Indonesia. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data according to Indonesian privacy standards.

Our primary data servers are located within Indonesia, but we may use cloud services or educational technology platforms that process data in other countries with adequate data protection laws. These transfers are governed by contractual agreements that require our international partners to maintain Indonesian-level privacy protections.

We conduct regular reviews of our international data processing arrangements to ensure continued compliance with Indonesian data protection requirements and industry best practices for cross-border data security.

Your Rights Regarding International Transfers

You have the right to know when your data is processed outside Indonesia and can request information about the safeguards we use to protect your information during international transfers. If you prefer to limit international processing of your data, contact us to discuss available alternatives.

Privacy Policy Updates

We review and update this privacy policy regularly to reflect changes in our educational services, legal requirements, and industry best practices. When we make significant changes that affect how we collect, use, or protect your personal information, we'll notify you through multiple channels.

Stay Informed: We'll email all active students about major privacy policy changes and post notifications on our website at least 30 days before implementation.

Minor updates, such as clarifications or additional examples, may be made without advance notice, but we'll always update the "Last Modified" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you disagree with any changes to our privacy practices, you can withdraw your consent or request deletion of your personal information. However, this may affect your ability to continue using certain educational services that require data processing.

Privacy Questions and Concerns

We believe transparency is essential for building trust in our educational relationship. If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, we're here to help.

Our team responds to privacy inquiries promptly and will work with you to address any concerns about your personal information. Whether you need clarification about our data practices or want to update your privacy preferences, we're committed to providing clear, helpful responses.

Get in Touch About Privacy

Email: [email protected]

Phone: +6281290254666

Address: Jl. Sutan Syahrir No.216, Mata Air
Kec. Padang Sel., Kota Padang
Sumatera Barat 25216, Indonesia

Response Time: We respond to privacy inquiries within 2 business days